Many of our clients rely on our services on a regular, ongoing basis (or have large projects that take 6 months or more to complete). We have long term, deep business relationships with these customers fulfilling various roles: software and app development, design, content management, digital strategy and support, to name a few.
To better serve these customers and formally acknowledge the ongoing nature of our relationship with them we offer “Flexible Scope Retainer” agreements (FSRs) at significantly discounted hourly rates. A Flexible Scope Retainer is a commitment to a minimum number of hours per month (either 2, 5 or 10) for a 12 month period.
All Flexible Scope Retainers offer:
- Priority customer support – this means your requests will be answered and handled ahead of customers without an FSR
- Guaranteed response within 1 business day
- An assigned Mindshare Labs team member who will be the primary point of contact for your company
- Flexible scope means there are no fees or hidden costs for going over your set hours per month
- Discounted hourly rate that applies to all work we do for you and your company
- In order to offer significant discounts we require a 12 month commitment (which can be terminated early with a buyout)
In addition to the above, you lock in the following deep discounts on our hourly rate depending on how many hours you choose:
Two (2) hours/month Flexible Scope Retainer
- Locked in 15% discount off our standard hourly rate
Five (5) hours/month Flexible Scope Retainer
- Locked in 30% discount off our standard hourly rate
Ten (10) hours/month Flexible Scope Retainer
- Locked in 40% discount off our standard hourly rate